Linsanity

Jeremy Lin’s story is fascinating on many levels. But what intrigues me most is how so many basketball experts – coaches, scouts, writers, etc. – failed to spot Lin’s professional potential, especially in a sport where promising talent is scrutinized from junior high school on. How and why did this happen? And are there any lessons here for the business world? Continue reading

Taking sides

The Susan G. Komen for the Cure Foundation reversed field today and announced that it would continue to fund breast cancer screening programs run by Planned Parenthood and its affiliates.

But the firestorm sparked by the Komen foundation’s initial decision to yank funding has people wondering why some organizations – especially the largest not-for-profit groups and corporations – are decidedly partisan when they serve a diverse group of stakeholders whose political views and religious affiliations span the full spectrum. What compels these organizations to overlook or assume such risks? Continue reading

True corporate reputation management

I have a few pet peeves. Just one of my many character flaws, I’m afraid.

Here’s one peeve: corporate reputation management ≠ corporate communications. The latter may inform the former. But in theory and practice, these are not synonymous, interchangeable concepts. Here’s why. Continue reading